Why did I not receive Performance Fees

The most common reason is that the Signal Provider (SP) is owed external performance fees. When copiers are using external brokers, performance fees are settled once a month, typically during the second or third week of the following month for the previous months performance. For example, Janaury's external performance fees are usually paid in the second or third week of February. On the other hand, internal performance fees are processed automatically and are paid depending on the brokers performance fee interval, typically daily or weekly.

If these have not been paid, this may be due to one of the following reasons:

1. The fee calculation needs to be re-processed

2. The copier did not have sufficient funds in their account

3. The SP experience drawdown, in this scenario fees rollover to the next interval and are paid only if the performance recovers

4. The SP did not set a perroamnce fee percentage, or the copier began copying before the fee was configured.

5. If the copier or SP have been removed by the broker from the Meta Manager group visible to us, the PFs can not be processed.