Weekly Disabled Accounts (Why is my account showing as disabled?)

We disable these type of users on a weekly basis: 

  • Users with a 0 balance and 0 equity

  • Copiers who are not copying any signal strategies

  • Signal strategies with 0 copiers                                                                                                                  

  • Copiers copying a strategy with lower than $10 equity as you can't place a trade with that balance

  • Copiers with a negative balance or equity that do not have a copy trade open

  • Signal strategies with 0 copiers who have funds below $10

    If you have been disabled by us to become enabled again:

    Copier:

  • Go into the app and copy a signal again, this will re enable your account, ensure you have balance above $10-$50

    Signal:

  • Please contact your broker to re enable your account