---
title: FAQ's For using the app | Help Center
description: "Please view our User Journey for a visual guide on how the app works: https://copytrade-resource.com/"
---
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1. [Help Center](https://knowledgebase.pelicantrading.io/en)
2. [FAQ's For using the app](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app)
# FAQ's For using the app
Please view our User Journey for a visual guide on how the app works: https://copytrade-resource.com/
## Copying
- [What fees are charged to copiers?](https://knowledgebase.pelicantrading.io/en/what-fees-are-charged-to-copiers)
- [How do I copy a trader?](https://knowledgebase.pelicantrading.io/en/how-do-i-copy-a-trader)
- [Why have my copy trades stopped?](https://knowledgebase.pelicantrading.io/en/copy-trades-have-stopped)
- [I cannot see a copy button?](https://knowledgebase.pelicantrading.io/en/i-cannot-see-a-copy-button)
- [How do I know who to auto-copy?](https://knowledgebase.pelicantrading.io/en/how-do-i-know-who-to-auto-copy)
- [Is copying legal?](https://knowledgebase.pelicantrading.io/en/is-copying-legal)
- [How do I stop copying an account?](https://knowledgebase.pelicantrading.io/en/how-do-i-stop-copying-an-account)
- [Why did I miss copy trades?](https://knowledgebase.pelicantrading.io/en/i-missed-copy-trades)
- [I stopped copying a Signal but my trading account is still receiving copy trades.](https://knowledgebase.pelicantrading.io/en/i-stopped-copying-a-signal-but-my-mt4-is-still-receiving-copy-trades)
- [Can I auto-copy more than one Signal at a time?](https://knowledgebase.pelicantrading.io/en/can-i-auto-copy-more-than-one-signal-at-a-time)
- [Why can't I see the signal's trade that I copied in my 'Copies' page?](https://knowledgebase.pelicantrading.io/en/why-cant-i-see-the-signals-trade-in-the-activities-page)
- [Why was my trade execution late?](https://knowledgebase.pelicantrading.io/en/why-did-my-trade-not-copy-why-was-my-trade-execution-late)
- [Is there a minimum copier deposit?](https://knowledgebase.pelicantrading.io/en/is-there-a-minimum-copier-deposit)
- [What happens to copier profits when a signal switches their performance fee?](https://knowledgebase.pelicantrading.io/en/performance-fee-rule-switching-from-0-to-20)
- [How many Copy Trades can I have open at a time?](https://knowledgebase.pelicantrading.io/en/how-many-copy)
- [Is my copier account connected correctly?](https://knowledgebase.pelicantrading.io/en/is-my)
- [Why did my trade close without me doing anything?](https://knowledgebase.pelicantrading.io/en/why-did-my-trade-close-without-me-doing-anything)
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## Trade Size Settings
- [What copy trade size settings can I choose?](https://knowledgebase.pelicantrading.io/en/what-copy-trade-size-settings-can-i-choose)
- [What does 'round up to minimum trade size' mean ?](https://knowledgebase.pelicantrading.io/en/what-does-round-up-to-minimum-trade-size-mean-)
- [What trade size should I choose as a beginner?](https://knowledgebase.pelicantrading.io/en/what-trade-size-should-i-choose-as-a-beginner)
- [What does 'Mirror Master Size' mean?](https://knowledgebase.pelicantrading.io/en/what-does-mirror-master-size-mean)
- [What is Proportional by Balance?](https://knowledgebase.pelicantrading.io/en/what-is-proportional-by-balance)
- [What does Proportional by Equity mean?](https://knowledgebase.pelicantrading.io/en/what-does-mirror-master-risk-mean)
- [How does proportion in trade size settings work?](https://knowledgebase.pelicantrading.io/en/how-do-proportion-trade-size-settings-work)
- [What does 'Fixed Size' mean?](https://knowledgebase.pelicantrading.io/en/what-does-fixed-size-mean)
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## Account Settings
- [How do I create a Account?](https://knowledgebase.pelicantrading.io/en/how-do-i-create-a-pelican-account)
- [How do I log into my account?](https://knowledgebase.pelicantrading.io/en/how-do-i-log-into-my-account)
- [I have trouble downloading the App](https://knowledgebase.pelicantrading.io/en/i-have-trouble-downloading-the-app)
- [How can I change my name on the copy trading app?](https://knowledgebase.pelicantrading.io/en/how-can-i-change-my-name-on-the-pelican-app)
- [How do I delete my account?](https://knowledgebase.pelicantrading.io/en/how-do-i-delete-my-account)
- [How do I update my trading account password?](https://knowledgebase.pelicantrading.io/en/how-do-i-update-my-trading-account-password)
- [How do I change my password?](https://knowledgebase.pelicantrading.io/en/how-do-i-change-my-password)
- [How do I unlink my trading account?](https://knowledgebase.pelicantrading.io/en/how-do-unlink-my-trading-account)
- [How do I switch trading account?](https://knowledgebase.pelicantrading.io/en/how-do-i-switch-trading-account)
- [I did not receive a 'reset password' email, what do I do?](https://knowledgebase.pelicantrading.io/en/i-did-not-receive-the-login-code-via-sms-or-email-what-do-i-do)
- [How do I collect any fees owed by copiers?](https://knowledgebase.pelicantrading.io/en/how-do-i-collect-my-account/profile-charge-fees)
- [Can I connect my demo account to the App](https://knowledgebase.pelicantrading.io/en/can-i-connect-my-demo-account-to-the-app)
- [How do I change what currency I'm working with?](https://knowledgebase.pelicantrading.io/en/how-do-i-change-what-currency-im-working-with)
- [How do I connect (link) my trading account?](https://knowledgebase.pelicantrading.io/en/how-do-i-connect-link-my-trading-account)
- [I cannot connect my trading account?](https://knowledgebase.pelicantrading.io/en/i-cannot-connect-my-trading-account)
- [I cannot switch my trading account?](https://knowledgebase.pelicantrading.io/en/i-cannot-switch-my-trading-account)
- [Weekly Disabled Accounts (Why is my account showing as disabled?)](https://knowledgebase.pelicantrading.io/en/weekly-disabled-accounts-why-is-my-account-showing-as-disabled)
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## Signal & Strategies
- [What is a Signal?](https://knowledgebase.pelicantrading.io/en/what-is-a-signal)
- [What is Spotlight?](https://knowledgebase.pelicantrading.io/en/what-is-spotlight)
- [How can I become a signal provider?](https://knowledgebase.pelicantrading.io/en/how-can-i-become-a-mentor/-signal-provider)
- [What happens if the Signal account has different margin (leverage) than me?](https://knowledgebase.pelicantrading.io/en/what-happens-if-the-signal-account-has-different-margin-leverage-than-me)
- [How do I get approved as a Signal?](https://knowledgebase.pelicantrading.io/en/how-do-i-get-approved-as-a-signal)
- [What are the discover page criteria?](https://knowledgebase.pelicantrading.io/en/what-are-the-discover-page)
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## Performance Fee
- [When is a Performance Fee charged?](https://knowledgebase.pelicantrading.io/en/when-is-a-performance-fee-charged)
- [How is a Performance Fee calculated?](https://knowledgebase.pelicantrading.io/en/how-is-a-performance-fee-calculated)
- [How are rollover fees calculated?](https://knowledgebase.pelicantrading.io/en/how-are-rollover-fees-calculated)
- [What is a Performance Fee?](https://knowledgebase.pelicantrading.io/en/what-is-a-performance-fee)
- [How is a Performance Fee charged?](https://knowledgebase.pelicantrading.io/en/how-is-a-performance-fee-charged)
- [How to calculate current performance fee due from previous rollover?](https://knowledgebase.pelicantrading.io/en/how-to-calculate-current-performance-fee-du)
- [Why did I not receive Performance Fees?](https://knowledgebase.pelicantrading.io/en/why-did-i-not-receive-performance-fees)
- [How do I set a performance fee?](https://knowledgebase.pelicantrading.io/en/how-do-i-set-a-performance-fee)
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## Profile Stats
- [Why is the App showing incorrect profits on my profile?](https://knowledgebase.pelicantrading.io/en/why-is-the-app-showing-the-wrong-profits-that-a-trader-made)
- [What is Return?](https://knowledgebase.pelicantrading.io/en/what-is-return)
- [What is Equity?](https://knowledgebase.pelicantrading.io/en/what-is-equity-1)
- [How is Return Calculated?](https://knowledgebase.pelicantrading.io/en/how-is-return-calculated)
- [What is Unrealised P/L?](https://knowledgebase.pelicantrading.io/en/what-is-unrealised-p/l)
- [What is Realised P/L?](https://knowledgebase.pelicantrading.io/en/what-is-realised-p/l)
- [What is min p/m?](https://knowledgebase.pelicantrading.io/en/what-is-min-p/m)
- [What is 12 months total?](https://knowledgebase.pelicantrading.io/en/what-is-12-months-total)
- [What is Max p/m?](https://knowledgebase.pelicantrading.io/en/what-is-max-p/m)
- [What is Balance Max Drawdown?](https://knowledgebase.pelicantrading.io/en/what-is-max-drawdown-0)
- [What is Balance?](https://knowledgebase.pelicantrading.io/en/what-is-equity)
- [What is a High Watermark?](https://knowledgebase.pelicantrading.io/en/what-is-a-high-watermark)
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## Broker
- [Can I use a Broker that is not on your list?](https://knowledgebase.pelicantrading.io/en/can-i-use-a-broker-that-is-not-on-your-list)
- [How do I add a Broker to Pelican?](https://knowledgebase.pelicantrading.io/en/how-do-i-add-a-broker-to-pelican)
- [Can I use multiple trading accounts/brokers in my Pelican Account?](https://knowledgebase.pelicantrading.io/en/can-i-use-multiple-mt4-accounts/brokers-in-my-pelican-account)
- [Are Pelican Brokers FCA regulated?](https://knowledgebase.pelicantrading.io/en/are-pelican-brokers-only-fca-regulated)
## Trade
- [Am I regulated to give trading advice?](https://knowledgebase.pelicantrading.io/en/am-i-regulated-to-give-trading-advice)
- [How can I change my leverage?](https://knowledgebase.pelicantrading.io/en/how-can-i-change-my-leverage)
## Copier Drawdown
- [How do I reset my Drawdown?](https://knowledgebase.pelicantrading.io/en/how-do-i-reset-my-drawdown)
- [How do you set up a Soft Stop or Hard Stop?](https://knowledgebase.pelicantrading.io/en/how-do-you-set-up-a-maximum-drawdown)
- [What is Balance Max Drawdown?](https://knowledgebase.pelicantrading.io/en/what-is-max-drawdown)
- [How is my Copier Drawdown calculated?](https://knowledgebase.pelicantrading.io/en/how-is-my-drawdown-calculated)
## Funds
- [How can I add funds?](https://knowledgebase.pelicantrading.io/en/how-can-i-add-funds)
- [What is Margin?](https://knowledgebase.pelicantrading.io/en/what-is-a-margin)
- [How can I withdraw my funds?](https://knowledgebase.pelicantrading.io/en/how-can-i-withdraw-my-funds)
## General
- [Are you a regulated firm?](https://knowledgebase.pelicantrading.io/en/are-you-a-regulated-firm)
- [Can I be made an Appointed Representative of Pelican Trading?](https://knowledgebase.pelicantrading.io/en/can-i-be-made-an-appointed-representative-of-pelican-trading)
- [Do I have to place risk warnings in all of our financial promotions?](https://knowledgebase.pelicantrading.io/en/do-i-have-to-place-risk-warnings-in-all-of-our-financial-promotions)
- [What languages does Pelican Support?](https://knowledgebase.pelicantrading.io/en/what-languages-does-pelican-support)
- [What Operating System is required to download the App?](https://knowledgebase.pelicantrading.io/en/what-operating-system-is-required-to-download-the-app)
- [How can I manage my notifications (Android)?](https://knowledgebase.pelicantrading.io/en/how-can-i-manage-my-notifications)
- [Can I show yesterday's profits in a post if I place risk warnings?](https://knowledgebase.pelicantrading.io/en/can-i-show-yesterdays-profits-in-a-post-if-i-place-risk-warnings)
- [How can I manage my notifications (iOS)?](https://knowledgebase.pelicantrading.io/en/how-can-i-manage-my-notifications-ios)
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## Refer a Friend
- [How does Refer a Friend work?](https://knowledgebase.pelicantrading.io/en/how-does-refer-a-friend-work)
- [What is an Introducer Fee?](https://knowledgebase.pelicantrading.io/en/what-is-an-introducer-fee)
## Private Signal View (PSV)
- [How to create or link a PSV account?](https://knowledgebase.pelicantrading.io/en/how-to-create-or-link-a-psv-account)
- [How to Start Copying a Private Strategy?](https://knowledgebase.pelicantrading.io/en/how-to-start-copying-a-strategy)
- [How to Manage Your Copying?](https://knowledgebase.pelicantrading.io/en/how-to-manage-your-copying)
- [Introducing Brokers](https://knowledgebase.pelicantrading.io/en/introducing-brokers)
- [FAQ's For using the app](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#main-content)
- [Copying](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#copying)
- [Trade Size Settings](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#trade-size-settings)
- [Account Settings](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#account-settings)
- [Signal & Strategies](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#signal-strategies)
- [Performance Fee](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#performance-fee)
- [Profile Stats](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#profile-stats)
- [Broker](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#broker)
- [Trade](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#trade)
- [Copier Drawdown](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#copier-drawdown)
- [Funds](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#funds)
- [General](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#general)
- [Refer a Friend](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#refer-a-friend)
- [Private Signal View (PSV)](https://knowledgebase.pelicantrading.io/en/faqs-for-using-the-app#private-signal-view-psv)
- [Our Portfolio](https://pelican.am/portfolio)
- [4xSimple Global](https://pelican.am/4xSimple-Global)
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