Why did I miss copy trades?

The missed trades tab on the positions page will give you a reason as to why the trade was missed. 

Also, we suggest you check whether your balance max drawdown has been triggered by navigating to Account and checking your Copier Drawdown status by click % drawdown. If your Soft or Hard stop  has been triggered, please reset your drawdown to continue copy trading. For help resetting your drawdown, click here.

Secondly, check whether your account has enough funds in, if not please add further funds to your wallet to continue copy trading. In order to add funds, please contact your broker.

If trades are still not copying - contact our Support Team: support@pelicanexchange.com